Archive for March, 2009

Google Traffic Explosion POOR Customer Service Has Us Up In Flames

Tuesday, March 31st, 2009

On March 6th we decided to get the software disc for something called Google Traffic Explosion. It sounded interesting, though we were willing to bet it would turn out to be one of those kinds of information – mostly glitz less substance. However, we were (at the time) open minded about the whole thing… so we ordered.

Now three weeks when by with nary a word from the person who signed their name “Warren Knight” to the end of the sales letter.

No notice of any kind.

So I wrote, expecting a reply – which did not come.

However, the next day the disc DID arrivefrom Singapore, thrown into a regular envelope without packing of any kind and of course it arrived BROKEN.

Thus started my emails to the person (assuming it was Warren Knight with his name being on the sales page) using the email address given to me on our receipt qinzzy@gmail.com.

When those emails went unanswered, we tried BetaTestersOnly@gmail.com (since this is where the guy wanted feedback and we were sure he’d be monitoring THAT account, right?) Wrong!

So off to Paypal where I open a message communication with this person sending damaged goods (btw, this cost $54.95 including shipping).

Again no reply. Escalating it to dispute only to discover, well basically we are screwed (excuse my French) since it was not an eBay product.

The best paypal would say was IF there were enough complaints, they’d probably investigate.

So not only did we receive damaged product, and the person responsible for sending it, “Internet Millionaire Makers” 10 Anson Road #26-04, International Plaza, Singapore completely ignores our emails and we are now completely out of the money spent in good faith, I thought I’d post this questionable person’s betterwhois information so YOU don’t get taken in.

Registrant:
Jonathan Wellman
Singapore
Singapore, Singapore 650103
Singapore

Registered through: GoDaddy.com, Inc. (http://www.godaddy.com)
Domain Name: GOOGLETRAFFICEXPLOSION.COM
Created on: 05-Mar-09
Expires on: 05-Mar-10
Last Updated on: 06-Mar-09

Administrative Contact:
Wellman, Jonathan qinzzy@gmail.com
Singapore
Singapore, Singapore 650103
Singapore
97651234

Technical Contact:
Wellman, Jonathan qinzzy@gmail.com
Singapore
Singapore, Singapore 650103
Singapore
97651234

In addition, this website also uses the nameservers from internetmillionairecode.com – which is Jo Han Mok’s website.

If ANYONE involved in this shipped software program had bothered to reply I would not be writing this, but nothing burns my butt so much as a merchant that doesn’t appear to give a damn whether his customer is burned or not.

I will tell you all my emails were upfront and totally polite. I merely pointed out the software disc, again not packaged at all for shipping halfway around the world, arrived damaged and requested our money back.

So… let this be a lesson (for us) and you. If you cannot contact whoever you are buying whatever from – via email, telelphone or a responsive support ticket area keep moving.

There are plenty of legitimate, honest, caring, and admirable people out there TO buy from… the world doesn’t need this…

Yes… I’m totally ticked off!

People like this give other people doing business online upfront and honest a bad rep. It’s no wonder I get so many emails and phone calls from people totally surprised we EXIST and answer the inquries.

Should the persons reponsible for this miscarriage of justice reply to this post AND refund AND send a working disc, we would definitely see it in our hearts to update all readers.

However, we’re not holding our breath…

Do You Obsess About Failure?

Thursday, March 26th, 2009

It’s strange how ideas and thoughts just come into a person’s head. It’s going on midnight here, but I suddenly had the crazy idea to make a post.

There’s a reason behind my midnight madness, and my topic about “failure.”

First off, I talk to and email a ton of people who habitually choose the wrong things to promote online. It’s like they are magnets for what’s absolutely wrong for them to be doing. And, unfortunately, you can’t seem to stop them – common sense just goes in one ear and out the other.

But this also isn’t a post about picking on people. What I thought about was the idea of failure and what having thoughts of failure can do to a person.

Individually, we’d all love to never fail. But it’s also unreasonable not to assume that somewhere, somehow in your life you’ll never run up against a brick wall.

It’s times like that when Edison should come to mind – with his 1000 or 2000 attempts at making the light bulb. Or if Edison doesn’t come to mind, you’d do well to know that he never considered all those attempts failures, just how not to make a light bulb.

Positive twist!

The law of attraction and attracting wealth (be it whatever you perceive wealth to be) is and has been for quite a while now a big deal online. Lots of books, tons of websites, numerous blogs… all geared toward the positive thought that yes thoughts are things. And what you think (or praise or condemn) directly impacts your life and the lives of those around you (and yes, around the world).

We’d all do well to think more positively.

What this is all leading up to is… politics. Yes, this isn’t a political blog, but you’ll notice if you go back through the archives that that doesn’t always stop me from writing what I think or feel or have to say.

This is one of “those” moments.

I’ve been hearing for weeks now all about the “Party of No” – the Republicans. And about how very proud they are to wish the President fails, and directly influenced by that failure our very government.

Now there’s a positive thought (yes sarcasm in case you didn’t recognize it right off the bat).

Why in the world would you hope anyone fails? You most certainly don’t (I hope) sit at your computer day in and day out saying, “I’m the party of failure, I’m going to purposely fail and be a great failure online.”

Sounds ridiculous because it is ridiculous.

We all hope and pray that our efforts pay off – be they more income online or just a modicum of success at being online.

Let’s take that same attitude up several notches. Forget party affiliations and start putting our positive thoughts, our positive energies into turning this country (and the world) around. It’s not a matter of one side winning or one side losing. For god’s sakes, grow up!

If you’re not familiar with the 100th monkey story, I suggest you click that link right now.

Hopefully you will be happily surprised. Real change is possible for those who truly reach out for it. Be a reacher!

And may your days start and end with success!

Compassionate True Story A Must Read

Saturday, March 21st, 2009

I’m doing something I’ve got to grab moments to do, stumbling my way through random posts at Stumbleupon. If you don’t do this, you are missing out on some extremely spectular webpages, posts, pictures, humor and more. And if you do click the link above, be sure to send me a friend request!

But that’s not my reason for this post… not by a long shot.

Just now The Cab Ride I’ll Never Forget had me riveted. If you’re wondering if compassion is a lost art, look no further than this post (or afterward, keep looking compassion is alive and well).

This is my short post for Saturday (where I take the liberty over the weekend to find items of interest outside the realm of advertising and marketing), but if you read nothing else at all for the rest of the weekend, this will have been worth your trip!

Could This Help You Keep Your Job?

Monday, March 16th, 2009

If you are in a position where you’re not sure how much longer your company will last without starting (or continuing) layoffs, why not take the bull by the horns and approach management with this idea.

Telecommuting! Now bear with… this post includes evidence and surefire suggestions you can make to your company’s management team. This just might keep you employed!

Here are a few snippets from a recent article written by the “online guy,” Al Gibes.

“Staying home could make you a better worker and save your company money at the same time.

Although more people are working away from the office, only 40 percent of businesses have a formal policy on telecommuting, a recent Microsoft Corp. survey shows. Saving gasoline, avoiding long commutes and working in a less stressful environment are the top reasons workers log in away from the office.”

If you’re worried about how to present this idea, and thus hang onto your job or a co-worker’s position, here’s more:

“Businesses that give employees the support to work remotely could save 10 percent to 20 percent on office expenses,” said Michael Clark, Microsofts’ Western regional manager of midmarket customers.

“I’ve walked (into offices) and there are cubicles for people there only one day a week or one day a month,” he said. “Businesses could cut back on office space, cut back on travel expenses and the cost of provisioning phone lines.”

Security factors might be your stumbling block when presenting this idea to keep your job. However, you can be ready with the answer… encryption programs!

Evolving technology is easing concerns about security. Clark cites significant improvements in encryption programs that protect data and network access protection that provides safe access for employees while away from the office.

Some suggestions for encryption include BitLocker Drive, a Microsoft product, provide protection from hackers and thieves. (And honestly, shouldn’t your company already be protecting its valuable data – this might not even be an issue. Investigate!)

Another bit of information to have ready in your arsenal of reasons to keep you employed can be the use of voice over internet protocols. Your reason for bringing this up is that by working your job from home you ensure the safety of company data by connecting via telephone (on your computer/laptop), along with your ability to use live messenger programs to “chat with co-workers and clients while working remotely.”

Per the rest of Mr. Gibes article, San Diego tops the list when it comes to keeping employees on the payroll using telecommuting to offset cost. Other cities making the most of this exceptional way to keep a company in business, offset costs, and still pay its employees include: West Palm Beach, Florida; Buffalo, New York; and Salt Lake City, Utah.

So if you’re wondering or worried that the axe is about to fall, cut ‘em off at the pass and offer solutions to keep you on! Telecommuting just might mean the difference between paychecks or unemployment!

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